The global recall of the Samsung Galaxy Note 7 has plunged the Korean company into disarray. Samsung was already a long time without leadership, says business analyst Shaun Rein to Bloomberg, but the disaster has only become worse, after the latest disaster.
The debacle is testing Samsung’s management and raising questions about whether it needs stronger leadership. Lee Kun-hee, the family patriarch, remains chairman even though he suffered a heart attack more than two years ago and hasn’t been back at the company since. His son, Jay Y., is heir apparent but he hasn’t been able to take his father’s title because of Korean custom.
“They have real management problem right now,” said Shaun Rein, managing director of Shanghai-based China Market Research Group. The lack of a clear leader “has slowed down decision making.”
Are you looking for more strategy experts at the China Speakers Bureau? Do check out this list.