Blog Archives

How Samsung pissed off its Chinese users – Ben Cavender

Samsung had a loyal group of users in China, but its way of dealing with the latest security scare has shocked their loyal follower, says retail analyst Ben Cavender to AP. Samsung did not recall its Note 7, despite possible igniting batteries, and recalls in the rest of the world.

The consolidation of China´s fashion labels – Ben Cavender

The world looked with surprise when Nanjing dress-maker V-Grass Fashion bought South-Korean Teenie Weenie for double its own market value. But moving ahead in such a drastic way, seems to be the only way forward for China´s fragmented apparel market, tells retail analyst Ben Cavender to Bloomberg.

Chinese fashion brands go deep to purchase foreign names – Ben Cavender

Grass Fashion Co. in a 1 trillion won deal (US$900 million). That is more than V-Grass is worth, warns branding expert Ben Cavender in Bloomberg, and might be very hard to recover in sales.

Looking beyond the first-tier cities – Ben Cavender

China´s consumers have changed dramatically over the past decade, retail analyst Ben Cavender told a conference on fruit, for example only looking at first-tier cities is a wrong habit from the past, reports the Fruitnet. And the hypermarkets are dead.

Consumers will get over Starbucks price rise – Ben Cavender

Starbucks raised its prices, causing a stir among the many users of the popular coffee chain. They will whine a bit, but get over it very soon, says retail analyst Ben Cavender in the China Daily, and he does not expect a sustained backlash.

The bloody e-commerce battlefield – Ben Cavender

The e-commerce industry is still relatively young, and on the corporate battlefield to two, three big players, many smaller companies will succumb, predicts retail analyst Ben Cavender in the China Daily. What does it need for companies to survive in China?

The hit by tax on cross-border e-commerce – Ben Cavender

China has slapped tax on cross-border e-commerce, a trade that went previously under the tax radar. Especially the smaller operations could be hurt, tells retail analyst Ben Cavender the China Daily, while the larger ones can avoid damage.

How a global P&G skincare campaign misfired in China – Ben Cavender

Procter&Gamble launched a global campaign for SK-II skincare also in China, inadvertently getting mixed up in the “left-over women” issue. Unmarried Chinese women in their late-twenties are under heavy pressure to find a husband. Retail analyst Ben Cavender explains the background at CNN Money.

Shanghai Disney: also engaging adults – Ben Cavender

Shanghai Disney has appointed three honory ambassadors for its park, actress Sun Li, pianist Lang Lang and former NBA basketball player Yao Ming better promote itself as a family-friendly attraction. A sign it does not only want to attract kids, but also adults, says business analyst Ben Cavender to the China Daily.

Naming-and-Shaming TV programs loose their effect – Ben Cavender

Today China celebrates the World Consumer Day with the traditional naming and shaming of companies who have – according to the TV program – let down their consumers. But the effect of the show, once compulsory for fearful foreign executives, is slowly beginning to lose its luster, says retail expert Ben Cavender to Bloomberg.