Category Archives: retail

Mixing online and offline retail does not work yet – Ben Cavender

Alibaba teamed up with brick-and-mortar retailer Bailian, in the latest effort to combine the best of two worlds. But while the idea seems to make sense, the results up to now have been meager, tells retail analyst Ben Cavender to Reuters.

Alibaba moves more into brick-and-mortar – Ben Cavender

Internet giant Alibaba paid US$2.6 billion for the retailer Intimate group, another sign Alibaba wants to leverage its online presence to brick-and-mortar retail operations, says retail analyst Ben Cavender to Reuters. Earlier it bought also leading retailer Suning.

Victoria Secret can get it right in China – Ben Cavender

Victoria Secret took on China online, but has now decided to open its first offline retail flagship store in Shanghai. They move very cautiously, says retail expert Ben Cavender in AdAge, and they have a fair chance of getting it right in one of the most difficult retail markets in the world.

How M&S got it wrong in China – Paul French

Fashion retailer M&S got it all wrong in China as they focused on non-exciting customers, says retail analyst Paul French to Bloomberg. M&S decided to close down some of its China operation to cut their losses, after a very ambitious start in 2008 in Shanghai.

How Shopal gets retailers digital – William Bao Bean

Interacting on social media is not enough for retailers to get customers. Last year the ChinaAccelerator supported Shopal, a digital tool helping retails to trace and follow customers beyond social media contacts. Managing director William Bao Bean of the ChinaAccelerator explains why Shopal works. A shift from brands to retailers.

KFC slumps under anti-US sentiments – Shaun Rein

Yum´s KFC has lost substantial turnover, as anti-US protest turn against the fast food chain caused by the tension in the South China Sea, says business analyst Shaun Rein to Reuters. The stores have become a lightning rod for nationalistic feelings and lost sometimes up to 25%

How Samsung pissed off its Chinese users – Ben Cavender

Samsung had a loyal group of users in China, but its way of dealing with the latest security scare has shocked their loyal follower, says retail analyst Ben Cavender to AP. Samsung did not recall its Note 7, despite possible igniting batteries, and recalls in the rest of the world.

Looking beyond the first-tier cities – Ben Cavender

China´s consumers have changed dramatically over the past decade, retail analyst Ben Cavender told a conference on fruit, for example only looking at first-tier cities is a wrong habit from the past, reports the Fruitnet. And the hypermarkets are dead.

How beer in China goes upmarket – Shaun Rein

Beer has always been a poor-people product, but has been going upmarket, now China´s elite discover the more fancy beers, tells retail analyst Shaun Rein to the Boston Globe. Although, in the sales, craft beers in China hardly show up, that is going to change.

Rules for cross-border e-commerce no reason for panic – Mark Schaub

The new rules on taxation of cross-border e-commerce have caused fear the government is trying to kill an increasingly lucrative industry. It was inevitable the government would start to regulate – not kill – this booming business, says Shanghai-based lawyer Mark Schaub in Lexology. The timing was a surprise, and unfortunately, regulations are not very clear, he adds.